Your questions are inspiration for our imaginations! Go ahead and take a peek and see if your answer is waiting in our list of the most commonly asked questions!
General Company Questions
How can I get in touch with you? Will you personally respond to my communication?
We do have a company profile on some social networking sites that we update regularly. Please feel free to request to join as a friend
FaceBook - LinkedIn - Twitter
Doodle Dots - info@doodots.com
Krissy - dot@doodots.com
At this time I am able to respond personally to your email. I will try my very best to get back to you right away! However the response time may vary depending on how busy I am mixing up some new doodlelicious characters and ideas!
Would you be willing to review my product?
Yes! We here at Doodle Dots would love to take a peek at what fantabulous ideas and products you’ve cooked up! At Doodle Dots, we are “blog-a-licious”, so if your product captures our hearts we would be delighted to write a blurb singing praises to your product! Also stay tuned for an exciting feature soon to be added to www.doodots.com. Doodle Dot's Fantabulous Find of The Week.” If selected your product will be our featured find for one week. More info will be coming soon!
Please send products to:
Doodle Dots
Attn-Review
PO Box 371
Collins, NY 14034
Please make sure you include your contact information, and any other relevant material. Please note, due to time constraints and shipping costs, Doodle Dots will not return any products that is sent to us for review. We look forward to checking out your creations!
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Whimsical Workshops
How Can I learn about your workshops and speaking engagements?
Well we are so glad you asked! You can find all the information listed under the link “Whimsical Workshops & Whereabouts”. If you have any questions that still need answering Please contact us at workshops@doodots.com.
I would like to book you for an event. Where can I find booking information?
Thank you for considering Doodle Dots to be part of your event! Please refer to the link Whimsical Workshops & Whereabouts to learn of what workshops are being offered and what types of events we typically speak at. Please email bookings@doodots.com with your proposal (type of event, time and date, proposed budget)
We are always open to new opportunities, so if what you looking for is not listed, don’t be shy, just email us with your proposal!
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Partnerships/Alliances/Advertising
I am in interested in creating a joint venture/partnership with Doodle Dots. How do I go about doing so?
We would be delighted to take a look at what you have in mind! Email a proposal with a brief overview of what it is you would like. We will respond to let you know if we are interested in considering your proposal and at that time more in depth communication will take place. ideas@doodots.com
Can I buy advertising on your site?
At this time we are seeking an exclusive sponsor for our website. If you are interested in becoming Doodle Dots official sponsor please contact us with your proposal at info@doodots.com
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Media
What types of interviews do you take part in? How do I contact you for an interview?
We would be delighted to consider your request to be interviewed. Please submit the details of your request to events@doodots.com
Where can I get Krissy's Bio?
You have come to the right place! You will find her bio under “About Us” or you can just click here!
I am interested in featuring one of your products in particular. Could you send me a sample?
Thank-you! We think are products are pretty nifty too! Please send a request to media@doodots.com with the details. Please include what publication you are affiliated with, which product you are interested in, and you contact info.
Do you have media kits available?
Absolutely! Please just send your request for the media kit along with your contact information to media@doodots.com
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Publishing Info
Does Doodle Dots offering Publishing services?
At this time we are not publishing new titles. However from time to time we do offer consulting services. If you would like our help to make your believe come true, just email us with a brief description of what you have in mind with your contact info and we will get back to you as soon as we can! info@doodots.com
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Purchasing Questions
What Methods Of Payments Do You Accept?
Most Major Credit Cards Are accepted; including MasterCard, Visa, and Discover and we will accept a personal check or money order via USPS.
How Can I place my order?
The best way is through this secure website. However there are alternative ordering methods.
- You can phone customer service at 716-804-9780 and we would be happy to assist you.
- You can place your order by mail. Print the downloadable order form. Click here to download. Fill out the form and send with proper payment to
Doodle Dots
Attn: Sales
PO Box 371
Collins, NY 14034
**Please note for fastest processing time please place your order online. If paying by check please allow two- three weeks for delivery.
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Shipping Questions
How long will it take to receive my order?
Your order will be processed and shipped within 1 business day from when the order was placed. Orders in the US are shipped out via USPS Media Mail and in most cases usually are delivered within 7 -10 business days.
Do you offer express shipping methods?
Yes we do, please email us with the details of your order and when you would like to receive them and we will find the most affordable shipping solution that will get your products there quickly. Email info to shipping@doodots.com or call 716-804-9780
Do you offer international shipping?
Yes we do, please email the shipping address so we can find the most affordable shipping solution for you! shipping@doodots.com or call 716-804-9780
Do You ship to PO Boxes?
Why, Yes we do!
How am I able to check the status of an order I placed.
When you placed your order you should have received an order number on the screen, this is confirmation your order was received. When your order shipped from our warehouse, you should receive a separate email containing a tracking number. You may use that that number to track your package(s) by clicking on the following link: http://www.usps.com/shipping/trackandconfirm.htm
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Return, Refund, and Exchange Questions
How do I exchange a product I purchased from Doodle Dots?
We accept exchanges within 30 days of the purchase date; please click here to print out a "Customer Return and Exchange Form". Enclose the form in your package, the item returning for exchange and send it to:
Doodle Dots
Attn: Returns/Exchange
PO Box 371
Collins, NY 14034
Please allow up to three weeks for the delivery of your new item.
How do I return an item?
At Doodle Dots we will always stand behind any of our products. Please note that we are only able to process returns for orders that were directly ordered from this website, a telephone order, and mail-in orders. If you purchased it at a retail location or a third-party website please return your products directly to the original seller. Please click here to print out a "Customer Return and Exchange Form". Kindly enclose the form in your package with the item you are returning and send it to:
Doodle Dots
Attn: Returns/Exchange
PO Box 371
Collins, NY 14034
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Wholesale questions
I am interested in carrying your products do you offer wholesale pricing?
Absolutely! Please send your request to wholesale@doodots.com we will be happy to send you information regarding are wholesale program.
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